Provider Services Contact

How can a provider get a hold of someone directly on the phone?  I am not having success using the provider line.

I really need some assistance as soon as possible. 

How can a provider get a hold of someone directly on the phone?  I am not having success using the provider line.

I really need some assistance as soon as possible. 

Hi L1S, We have responded to your private message. ~ KW

US TOOOOOO especially when the hold time is ridiculous and constantly being on hold

It is so sad that each BCBS can just choose to handle things differently. 

We have the exact same issue. It's ridiculous and unprofessional!

I couldn't agree more

I have to call and sit on hold for an hour at least every time to reach a representative. The worst part is that they will not help us providers unless we have a claim number. Our contract is with BCBS of Illinois not Availity that they keep sending us to look at...just horrible.

I am going to lunch at 1:30 and will not return until around 2:40. I will reach out again

I am a provider

I apologize I ddin't see this before. I am here

Hi Sara, I'm responding to you on your private message. ~ HC