Provider Services Contact

Hello, I'm responding to you on your private message. ~ HC

Hello! I am a speech language pathologist who works for a private clinic. I have my NPI. My client is in need of a speech generating device. My client's mother has confirmed that her insurance plan (BCBS IL) will cover the cost of the speech generating device. I, as the provider, am unsure of how to proceed. Who do I need to contact to submit this to her insurance? I am unable to take care of this through your automated system and in need of a real person to assist me. Thank you!

Hello, If you could send us a private message, I can have provider services help you with this. ~ HC

Hello,

I am having a problem with claims being processed incorrectly for one of my patients and I am not able to take care of this through your automated system.  I need a real person to help me with this please.

Hello, You can reach them directly by contacting the member services number located on the member's ID card. ~ HC

Hello,

we are one of the provider form state of Illinoi trying to reach BCBS community health plan since last week, is anything thing going with the insurance as not able to connect to BCBS community, need help contacting the BCBS Community. We are trying to reach @ 877-860-2837, is there any other way we can connect to BCBS community health plan?? Need assistance for the same.

your provider customer service team is incompetent and disrespectful. Every time i call a provider service rep refuses to escalate the call or provide any adjustments so instead they just release the call/hang up. That is in no way professional or helpful. Train your staff better.

your provider customer service team is incompetent and disrespectful. Every time i call a provider service rep refuses to escalate the call or provide any adjustments so instead they just release the call/hang up. That is in no way professional or helpful. Train your staff better.  

I am a provider and need to speak with a human representative from BCBS asap. Please email me at lauren.hersch@rayoco-op.com about communicating directly with a representative.