Provider Services Contact

Hello, If you could send us a private message we can help you with this. ~ HC

I've been trying to connect with A blue cross blue shield of iL agent through the ivr for 3 hours now. It's so hard to bypass the ivr when the system doesn't recognize prefix letters in the member's ID or when I can't fully enter my claim number for adjustments. This has been the hardest IVR to use for me so far. I need a provider's assistance for a claim issue.

Hi Jessica, I'm responding to you on your private message. ~ HC

Hi! I am provider who has been trying to connect to a live agent for the past two days. I even tried calling the members number but when i was transferred it just went back to the automated system. Can someone help me connect to a live agent?

Hello, I'm responding to you on your private message. ~ HC

Hello! I am a speech language pathologist who works for a private clinic. I have my NPI. My client is in need of a speech generating device. My client's mother has confirmed that her insurance plan (BCBS IL) will cover the cost of the speech generating device. I, as the provider, am unsure of how to proceed. Who do I need to contact to submit this to her insurance? I am unable to take care of this through your automated system and in need of a real person to assist me. Thank you!

Hello, If you could send us a private message, I can have provider services help you with this. ~ HC

Hello,

I am having a problem with claims being processed incorrectly for one of my patients and I am not able to take care of this through your automated system.  I need a real person to help me with this please.

Hello, You can reach them directly by contacting the member services number located on the member's ID card. ~ HC

Hello,

we are one of the provider form state of Illinoi trying to reach BCBS community health plan since last week, is anything thing going with the insurance as not able to connect to BCBS community, need help contacting the BCBS Community. We are trying to reach @ 877-860-2837, is there any other way we can connect to BCBS community health plan?? Need assistance for the same.