Provider Services Contact

This is very frustrating & ridiculous. I work for a hospital trying to follow up on claims.  Some of our patient have BCBS Medicare and we bill the local plan.  I sent a private message to have provider services to contact me about a claim and I am told by Heather C. that I need to call 800-972-8088. When I call and enter in the claim# it does not allow me to bypass and I cannot get a rep to speak to me on the phone. I cannot ask the question about the claim on Q&A because that will be a HIPAA violation. I need a provider rep to contact me.  Can you make this happen?

This is very frustrating & ridiculous. I work for a hospital trying to follow up on claims.  Some of our patient have BCBS Medicare and we bill the local plan.  I sent a private message to have provider services to contact me about a claim and I am told by Heather C. that I need to call 800-972-8088. When I call and enter in the claim# it does not allow me to bypass and I cannot get a rep to speak to me on the phone. I cannot ask the question about the claim on Q&A because that will be a HIPAA violation. I need a provider rep to contact me.  Can you make this happen?

I also have this same issue. Why is it disabled on the provider line?!

No one reached out to me via email. I've also sent you a private message regarding my concern. Thanks

Hello, I've responded to you on your private message. ~ HC

I have the same concern. I could not get a hold of anyone on the phone.

We have received your private message and have responded to you there. ~ KW

How do I send you a private message?

Hi Keith, If you'd like to send us a private message we can assist you with this. ~ KW

I need to know how to submit my NPI number for billing>

Hello, Please send us a private message and I can assist you with this. ~ HC

I am in the same boat and I am about to rip my hair out. This is extremely unprofessional and inappropriate. I’ve been trying to get answers for days. I opened a private practice so I can have more free time, not spend my free time calling and googling and researching how to get ahold of BCBS for rejected claims. 

we rely on insurance companies to get paid. It’s no wonder many practices take cash only to avoid this. I need assistance and cannot get it. This is extremely embarrassing and unprofessional.