Get answers to frequently asked questions.
Get answers to frequently asked questions.
Need information about how to contact provider services for questions about member benefits or claims.
I've been trying to connect with A blue cross blue shield of iL agent through the ivr for 3 hours now. It's so hard to bypass the ivr when the system doesn't recognize prefix letters in the member's ID or when I can't fully enter my claim number for adjustments. This has been the hardest IVR to use for me so far. I need a provider's assistance for a claim issue.
I've been trying to connect with A blue cross blue shield of iL agent through the ivr for 3 hours now. It's so hard to bypass the ivr when the system doesn't recognize prefix letters in the member's ID or when I can't fully enter my claim number for adjustments. This has been the hardest IVR to use for me so far. I need a provider's assistance for a claim issue.
Hello, If you could send us a private message we can help you with this. ~ HC
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