Provider Services Contact

I have not received checks since mid-Dec '21 and need to find out if they have been sent or need to be reissued. I have tried calling but can't reach an actual person. I can be contacted at 309-365-2500. Thanks!

Josh

I am having the same issue. I am a provider and really need to speak to an actual person. Can someone call me at: 309-365-2500? Thanks.

Hello, I'm sorry to hear this. If you would like to send us a private message with some information about what you are needing assistance with, I can have someone give you a call. ~ Heather

How can I speak to a BCBSIL provider services representative? I have been calling for over a month and have literally been in tears calling every number available. I've also sent emails and no one has responded to me?

You can send a private message by clicking on the blue Private Message box to the right of this message. ~ Heather

Thanks Heather.  How do I send a private message?

Hello, I'm sorry you've had trouble reaching someone. If you could send us a private message, I can have someone from provider services give you a call. ~ Heather

Hello, I am a mental Health provider trying to get 9 checks reissued to me.  I have tried about 7 different times calling the Provider Services line per instruction of Danielle and have been on hold one hour plus with no luck.  3 times I was on hold for over 2 and a half hours and was disconnected before even talking to someone.  Please advise how I communicate with a human about getting these checks reissued to me asap!

Hello, If you could send us a private message, I can have someone help you with that. ~ Heather

Hello, The private message box is very slow to come up, it is still loading 10 min later