Get answers to frequently asked questions.
Get answers to frequently asked questions.
Need information about how to contact provider services for questions about member benefits or claims.
I, need my BCBSIL Number. My Tax ID is 831624891 and my NPI is 1982718151 My address is 5500 Carpenter st, Downers Grove IL 60516 and my name is Janell Hart. I am in network. I have tried for 2 hours to reach someone at BCBSIL but cannot find the right extensions, Could someone on the connect team send me my BCBS number please???? My email address is connected to my account in the connect community, Thanks, Dr Hart
You can send a private message by clicking on the blue Private Message box to the right of this message. ~ HC
Hello - I received an email in which you requested that I send you a private message so that you can assist me. I am unsure how to do this, so I am typing my request here. Please provide information how to send you a private message. Thanks!
Hello, Please send a private message and we can assist you with this. ~ HC
Hello - I am needing to talk to a representative again, as I have a new concern with the same plan and continue to not be able to reach a person. Can you please contact me again for this issue. Thanks!
there are plenty of times we do not have claim number and IVR refuses to transfer us to live agent
Hello, If you could send us a private message, I can have someone from provider services give you a call. ~ HC
What if you don't HAVE a claim number and you can't get transferred without it? We have many claims that we can't see on Availity and have no idea if they are received.
Hello, We have been experiencing some system issues today that have affected our phone lines, however service has now been restored. If you're still having trouble reaching someone, please send us a private message and I can have someone give you a call. ~ HC
800-972-8088 is impossible to speak to a human.
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