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Home » Questions And Answers » page won't load past language option
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page won't load past language option

Ellen Romberg

I'm trying to login and the site sticks on the preferred language page. I've tried logging out & back in, hitting escape, Cntrl/Alt/Delete . . . .how can I get past this page?!

Parents Reply Children
  • 0 in reply to JSC
    I understand your concerns and frustration. I will be sure to pass this feedback along. Have you tried opening an incognito window? This should allow you to access the website until this issue is resolved. ~ HC
  • 0 in reply to BCBSIL Connect Team

    Hello, I have experienced this issue for months and called several times to the number in the back of my card. No one has been able to provide a solution to this bug. I have tried different browsers in different computers and the issue persists. 
    Please note that it's a grave inconvenience to not be able to access your BCBSIL account. 

  • 0 in reply to TJC
    Hi TJC, We are still working to get this issue resolved. We recommend trying the website on a different browser. If you are still not able to access the site you can contact our internet help desk at 888-706-0583. ~ KW
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