page won't load past language option

I'm trying to login and the site sticks on the preferred language page. I've tried logging out & back in, hitting escape, Cntrl/Alt/Delete . . . .how can I get past this page?!

Parents

0 BCBSIL Connect Team 5 months ago

Hi Ellen, This is a known issue and we are working to resolve this. In the meantime we recommend either opening the page with a different browser or opening an incognito window. ~ HC
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0 TJC 4 months ago in reply to BCBSIL Connect Team

I currently have this issue
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0 BCBSIL Connect Team 3 months ago in reply to JSC

I understand your concerns and frustration. I will be sure to pass this feedback along. Have you tried opening an incognito window? This should allow you to access the website until this issue is resolved. ~ HC
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0 JSC 3 months ago in reply to BCBSIL Connect Team

Hello, I have experienced this issue for months and called several times to the number in the back of my card. No one has been able to provide a solution to this bug. I have tried different browsers in different computers and the issue persists.
Please note that it's a grave inconvenience to not be able to access your BCBSIL account.
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0 JSC 3 months ago in reply to BCBSIL Connect Team

Hello, I have experienced this issue for months and called several times to the number in the back of my card. No one has been able to provide a solution to this bug. I have tried different browsers in different computers and the issue persists.
Please note that it's a grave inconvenience to not be able to access your BCBSIL account.
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Children

0 BCBSIL Connect Team 3 months ago in reply to JSC

I understand your concerns and frustration. I will be sure to pass this feedback along. Have you tried opening an incognito window? This should allow you to access the website until this issue is resolved. ~ HC
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page won't load past language option