I have not been able to login to my account for at least 2 months. I keep getting the error message “we currently can’t access your information, please try again later”. The app is up to date. My username and password are correct. I see others are having t

Hello, Please send us a private message and we can see if we can help. If you need to speak with someone immediately please call customer service at the number on your Id card. ~ KW

Hello iamdying, If you'd like to send us a private message we can see if we can help. ~ KW

hello, can you message me as well?  Im having the same problem and i need to fix it asap :(

SAME HERE it is so frustrating. I just need to change my pcm and its impossible. Feels like they break their infrastructure on purpose to waste our time so we pay more -.-

Same issues here in Illinois. Been nothing but a headache. 

Hi fbobbert, If you have coverage with BCBS New Mexico you will need to sign in to your account on their website, www.bcbsnm.com, as the two states do use different systems. ~ KW

I am having the same issue trying to use the website. I’m actually BCBS New Mexico.  But I think we use the same support.  Please help me get in, it refuses to accept my username or create a new password. 

Hello, I'm responding to you on your private message. ~ HC

I can't make my payment online.  I have been trying for 3 days.  Can someone help? Thank you.

Hello, If you could send us a private message, we can help you with this. ~ HC