How do we get our member number if we haven’t received the ID card to register online?

I need to get my member Id. I got hired by Boeing in October and my insurance kicked in since November 1, 2025. It’s January 2026 and I still don’t have insurance card. I cannot create the account or have any proof of insurance. My mother called on my behalf and they told her card was sent in December. First of all it had to be sent in November and moreover I still don’t have it. Please give me my member id so I can at least register and print temporary card on case emergency happens. This is getting ridiculous. 

Hello, If you could send us a private message, we can help you with this. ~ HC

Hello! 

I am having trouble finding my member/ policy number for a new insurance I have started.

Hi Yesenia 

How can I send a private message to BCBSIL I have the same issue , I can’t set up my account. i haven’t received the physical card? 

Hi Yesenia, You can hover over our username and there will be a button to send us a private message. ~ KW

How can I sen private message to BCBSIL I have the same issue , I can’t set up my account if I don’t have my member number information due that i haven’t received the physical card? 

Hi Julie, If you could send us a private message we can help you with this. You can send us a private message by hovering over our user name and click "send a private message". ~ HC

• Ditto! this was the only way I could find to message anyone so far. 

If you see below I need the same info.  How do I send a private message?

Hi Meggan, If you could send us a private message, we can help you with this. ~ HC