Get answers to frequently asked questions.
It is impossible to reach a provider/claims advocate when claims have been processed incorrectly, or not processed at all. I understand that this is a way to frustrate providers and members; mission accomplished! This seems like a very bad business practice. But, that's typical of for-profit insurance plans.
HOW DO YOU TALK TO A HUMAN ON THE PHONE?
Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
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