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Need information about how to contact provider services for questions about member benefits or claims.
How do I as a provider get through to a human. I have questions on claim status based on what availity is showing and all I get is automated. Terrible way to operate. BCBS used to be the best, now is the worst in customer service.
Hi Maria, I'm sorry you're having trouble reaching someone. If you could send us a private message, I can have someone from provider services give you a call. ~ Heather