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I am a provider with claims that are in process for more than 60 days. I have tried calling to speak with a rep on 3 different occasions, but have to hang up after 30-45 minutes and I am never able to speak with someone. How can I get an update on what the issue is with these claims and how long can claims sit "in process" before a claim is paid or rejected.
Hello, I believe we just spoke on Facebook. If not please send us a private message and I can have someone assist you. ~ Kayla
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