My card was stolen

My wallet was stolen and with it my insurance i.d. card. What are my next steps for fraud protection and replacing the card?

0 BCBSIL Connect Team over 2 years ago in reply to smacisaac

Hello, We have responded to your private message. ~ Kayla
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0 smacisaac over 2 years ago

My insurance cards were stolen along with the rest of my wallet. How do I get new cards?
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0 BCBSIL Connect Team over 3 years ago in reply to donna miller

HI Donna, If you could send us a private message, I can order a new one for you. ~ Heather
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0 donna miller over 3 years ago

my wallet was stolen with my insurance card in it i need to have a new one delivered to me what do i need to do?
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0 donna miller over 3 years ago

my wallet was stolen with my insurance card in it i need to have a new one delivered to me what do i need to do?
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0 BCBSIL Connect Team over 8 years ago

Hi Sarah, I'm so sorry to hear your wallet was stolen. If you'd like to send us a private message with your plan ID, if you know it, or your full name and date of birth we can get a new card ordered for you.
It's very unlikely anyone would use your ID card but we do recommend keeping an eye on your claims on the Claims Center on your Blue Access account. If you do see a claim for services that you did not receive you can let us know and we'll get that reviewed and taken care of for you. ~ Kayla
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My card was stolen