How do I get a claim resubmitted for payment

Have a claim for Jan 2022 didn't realize I had given them the wrong insurance card and need the claim resubmitted for payment. How do I get that done.

  • Hello, You can either ask your provider to resubmit the claim with the corrected insurance information, or you can submit the claim yourself. 

    You can submit your claim(s) via fax to 855-831-3249. Or you can send it to the mailing address listed below. You may also attach the information on your secure message form using the attachment option.


    Blue Cross and Blue Shield of Illinois

    PO Box 805107

    Chicago, IL 60680-4112

    Please attach your receipt(s) to a medical claim form, which can be printed from the Forms & Documents link under My Account on Blue Access for Members (BAM). Also, please ensure that your claim includes the following information:


    * Your name, ID number, and the patient’s information (Name and Date of Birth)

    * The physician’s name and address

    * Dates of service

    * Type of service and kind of illness (procedure and diagnosis codes)

    * The itemized charges for the service

    * If the service was an injection, include type of injection, dosage, how it was given and diagnosis

    ~ Heather