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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    Can I speak to a live nurse? Video Call? 0

    1281 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    How do I replace a lost insurance card ? 0

    8481 views
    7 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    How can I speak to a representative? 0

    2030 views
    3 replies
    Latest over 3 years ago
    by dtrancoso
  • Not Answered

    Do I have to wait 12 months before I schedule another wellness exam or is it once per calendar year? I called your customer service and they were unhelpful. 0

    2745 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Will you cover blood test for early gender reveal? 0

    1538 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Suggested Answer

    What is the process to find out what vision services I have and benifits 0

    5718 views
    8 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Can I add my girlfriend/domestic partner to my health insurance? 0

    3411 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Claims 0

    1409 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Flex card 0

    1735 views
    2 replies
    Latest over 3 years ago
    by Maggi Banick
  • Not Answered

    how do i pay my premium online 0

    2194 views
    3 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Are hearing aids covered? 0

    3802 views
    4 replies
    Latest over 3 years ago
    by Faye L. Henderson
  • Answered

    My BCBS denied a local hospital. Possibly out of area? Then I call the hospital my BCBS has always taken and I call your customer service and the man said gastric sleeve is not covered for obesity?? Are there other qualifications? I'm getting discourag 0

    2175 views
    4 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Who do I need to contact about my Birthday being wrong on my account? 0

    1871 views
    3 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    How do i access my policy information 0

    2506 views
    4 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    No longer covering Pristiq or Generic Pristiq 0

    1934 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Where do I see my coverage and bills? 0

    1280 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Can I use my plan if I travel to another state other than Illinois ? 0

    1146 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    The insurance card subscribe name is My husband, how can I have a card with my name? 0

    996 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Not Answered

    Insurance coverage: top surgery 0

    1330 views
    1 reply
    Latest over 3 years ago
    by BCBSIL Connect Team
  • Answered

    updating my debit card 0

    2287 views
    3 replies
    Latest over 3 years ago
    by BCBSIL Connect Team
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