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  • How Do Prescription Drug Lists Work?

    How Do Prescription Drug Lists Work?

    Want to know if your medicine is covered under your plan? Our customer advocate Robert tells Vanessa where to find the list, how certain medications are chosen and how costs are determined. Find more Health Care One-to-One videos. Originally...
    • 6383 Views
  • How Can I Save Money on Prescriptions?

    How Can I Save Money on Prescriptions?

    Although medications can be expensive, there are ways to save some money on them. Be sure to stay up to date with Vanessa, while Robert explains the ins and outs on saving money on prescriptions. Find more Health Care One-to-One videos. Originally...
    • 4877 Views
  • How Do I Update my Communication Preferences?

    How Do I Update my Communication Preferences?

    Victor gets communications from Blue Cross and Blue Shield of Illinois that he may miss or not see because of where they're being sent. He doesn't check his email very often and needs to update his communication preferences. Find out what our customer...
    • 7245 Views
  • Manage My Condition

    Manage My Condition

    While out on a run, a BCBSIL Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother...
    • 4110 Views
  • Go Digital With the BCBSIL App

    Go Digital With the BCBSIL App

    Wish you didn’t get so much paper in the mail? The BCBSIL App is available for iPhone and Android users. Go digital and download the BCBSIL App now, or text * BCBSILAPP to 33633 Get all the access and information you need right at your fingertips...
    • 7052 Views
  • Use Member Rewards To Get Money Back

    Use Member Rewards To Get Money Back

    Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards. Find more Health Care One-to-One videos. Originally published 12/11/2020; Revised 10/19/2023
    • 5419 Views
  • Spanish Resources

    Spanish Resources

    Marissa’s dad, who is a native Spanish speaker, needs help managing the BCBS public website. As a Customer Advocate, Marissa shows her father how to switch the site to Spanish as well as advise him on how to find Spanish language information. Find...
    • 5258 Views
  • Usted y su Médico: Colaborando juntos para mantenerlo saludable

    Usted y su Médico: Colaborando juntos para mantenerlo saludable

    Cuando necesita atención médica, ¿tiene un médico al que puede llamar? Si no es así, comience ya y encuentre a un médico al que pueda considerar como su médico propio. No espere enfermarse para convertirse en paciente.
    • 4916 Views

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