Survey Says: We Want to Hear from You

Survey Says: We Want to Hear from You

Survey Says: We Want to Hear from You

As a Medicare Advantage member, we may ask you to participate in the Health Outcomes Survey (HOS).

The survey is conducted by the Centers for Medicare and Medicaid Services (CMS) each year to gather information about your care. Members are selected at random to participate. Those chosen will receive a follow-up survey two years later.

The survey covers topics regarding physical and mental health – along with questions about:

  • Urinary incontinence
  • Physical activity
  • Risks for falls

Your answers help us better understand and address your health needs.

Participants must be enrolled in a Medicare Advantage plan or a Prescription Drug plan for at least six months. If you choose to take part in the survey, you’ll get a pre-notification letter. The survey will be mailed to you a week later. You may also receive a second survey if you don’t complete the first one. 

If you receive the mail-in survey, please complete it. We value what you have to say.

Important Plan Information 

Originally published 4/23/2019; Revised 2021, 2023