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The survey is conducted by the Centers for Medicare and Medicaid Services (CMS) each year to gather information about your care. Members are selected at random to participate. Those chosen will receive a follow-up survey two years later.
The survey covers topics regarding physical and mental health – along with questions about:
Your answers help us better understand and address your health needs.
Participants must be enrolled in a Medicare Advantage plan or a Prescription Drug plan for at least six months. If you choose to take part in the survey, you’ll get a pre-notification letter. The survey will be mailed to you a week later. You may also receive a second survey if you don’t complete the first one.
If you receive the mail-in survey, please complete it. We value what you have to say.
Originally published 4/23/2019; Revised 2021, 2023
Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
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Last Updated 10012018Y0096_WEB_IL_CONNECT19_C