Who Makes Decisions About My Health Care?

Who Makes Decisions About My Health Care?

Who Makes Decisions About My Health Care?

This article is intended for HMO members enrolled in an employer health insurance plan.

Blue Cross and Blue Shield of Illinois (BCBSIL) provides coverage for your health care. But you and your doctor are in the best position to make decisions about treatment.

Talk with your doctor about your concerns and care. This can help you make informed decisions.

BCBSIL does not get involved in choosing your treatment. Your network medical group may review certain referrals or procedures related to your care. If you disagree with them, you can request an appeal from BCBSIL.

For more information, call the customer service number on your BCBSIL member ID card.

Find Tools and Resources

Log in to Blue Access for MembersSM, our secure member website, for a personalized search experience based on your health plan and network. Learn more about your benefits and gain access to member services. Get coverage details, access resources and tools, and more. You can also find doctors in your network, get an ID card, and sign up for text or email notifications, tips and reminders.

Originally published 12/16/2019; Reviewed 2021, 2022, 2023