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Everything You Need to Know About Health Savings and Flexible Spending Accounts

BCBSIL Connect Team February 11, 2026

Along with acronyms for preferred provider organizations (PPOs) and health maintenance organizations (HMOs), add two more to your list. Both can help you pay doctor bills and save money. Health savings accounts (HSAs) and flexible spending accounts...
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How to Find In-Network Providers

BCBSIL Connect Team February 9, 2026

There’s a lot to think about when deciding where to get health care – cost, networks, location and more. Being informed does not have to be tricky. We have resources available to help you make the best decision for you. Your online m...
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Population Health: Strategies that Benefit Our Members

BCBSIL Connect Team February 9, 2026

Population Health has been described as “the overall health of a group of people.” At Blue Cross and Blue Shield of Illinois, we use different types of partnerships to improve the overall health and well-being of our members. We identify ...
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What Is an HMO?

BCBSIL Connect Team February 9, 2026

An HMO — or health maintenance organization — can help keep your costs lower and more predictable compared to other types of plans. With one medical group to coordinate your care, an HMO health plan is easy to use. An HMO health plan off...
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Know Where to Go When Minutes Count, or Anytime

BCBSIL Connect Team February 9, 2026

It’s important to know where to go when you need care. Sometimes the choice is clear. If you’re having signs of a heart attack or stroke, it’s best to go to an emergency room (ER). But what if you have a sore throat? Or an upset sto...
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What’s In Your Benefit Book?

BCBSIL Connect Team February 9, 2026

This article is intended for members enrolled in an individual health insurance plan. In some of the emails, letters and other communications you get from us, you may notice the phrase, “See your Benefit Book for details.” That’s be...
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Why Verifying Your Identity Is Worth Your Time

BCBSIL Connect Team January 29, 2026

Any time you call us with questions about your account or benefits, our automated system asks you to enter your name and member ID before routing your call. That may be frustrating at the time, especially if you need to call more than once. But takin...
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Self-Management Programs: Quitting Tobacco and Staying Tobacco Free

BCBSIL Connect Team January 16, 2026

When you're ready to quit tobacco, you boost your chance for success. When that day comes, we’re here to help you stay strong. The Well onTarget® portal provides self-help programs, tips and tools to help you break free from tobacco. The di...
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Find Out If You Have a Copay Before You Go to the Doctor

BCBSIL Connect Team January 5, 2026

Before visiting your health care provider, check to see if you’ll need to make a copay. You can find out your copay amount by looking at your member ID card or checking your benefit booklet or health plan contract. You can also log in to y...
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How to Check Your Drug Coverage

BCBSIL Connect Team January 5, 2026

When your doctor says you need a prescription drug, one of your first thoughts may be, “How much will it cost me?” It’s an important thing to know, and there are several ways to find out. You might think about checking with your do...
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Work with Your Doctor to Make Sure Your Care Is Covered

BCBSIL Connect Team January 5, 2026

Staying healthy is easier when you understand the ins and outs of your health care plan. Some types of care and treatment require approval before you get care. That is called prior authorization. With prior authorization, your doctors send informati...
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Get Fit and Save in February

BCBSIL Connect Team January 5, 2026

Well onTarget, the Fitness Program and Blue PointsSM are not available to all members. Check your online account information or ask your benefits administrator to see if you have these benefits. If you’re looking to stay in shape, or get back i....
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Your Prescription Wasn’t Covered. Here’s What You and Your Doctor Can Do

BCBSIL Connect Team December 22, 2025

You need a new drug and find your prescription isn’t covered. Or you’ve taken a drug in the past and find it’s no longer covered. Find out why meds may not be covered, and what you can do next. Health plans cover a wide range of med...
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What You Need to Know About Subrogation

BCBSIL Connect Team December 12, 2025

Blue Cross and Blue Shield of Illinois is always on the lookout for ways to help control the rising costs of health care. It’s important that we do this for our members — and our company. So, from time to time, we may look a little bit mo...
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Insurance Basics: Where Can I Find That?

BCBSIL Connect Team December 3, 2025

There are many ways you can get information from us. We offer options to suit a variety of communication preferences. Our Website Visit bcbsil.com for information about all we have to offer: If you’re shopping for insurance, you can visit the ....
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