How to Use Your Digital Member ID Card

A device that was once only used for calling has become a tool that securely holds some of your most important assets. With your mobile phone, you can save photos of family and friends, use your preferred payment methods, even access your health insurance benefits. It's all right at your fingertips.

As a BCBSIL member, it’s easy to call up your digital member ID card on your phone or other mobile device. Your digital member ID card is always up-to-date and lets you securely verify your BCBSIL coverage with your doctor. You can find it in our BCBSIL mobile app, or by logging into Blue Access for Members^SM (BAM^SM). Don’t have our mobile app yet? Find it here.

Here's How It Works

Using your digital member ID card at your doctor’s office is quick and easy:

Step 1. Log into the BCBSIL mobile app.

Step 2. On the dashboard, tap the Member ID Card icon.

Step 3. That’s it! You’re now looking at your digital member ID card.

Step 4. Tap on the share icon in the top right corner of your screen and select “Share Verification of Coverage.” This will open an email window that you can send directly to your doctor’s office.

Another useful option lets you download your digital member ID card to your mobile device’s wallet.* With this option, you can always access it, even if you don’t have good reception or an internet connection. To share from the mobile wallet, tap the share icon. 

When you download the BCBSIL Mobile App or add your digital member ID card to your device’s mobile wallet*, there’s no need to wait for a physical card to come in the mail. Access is always at your fingertips.

New Dental ID Cards Offer Same Convenience

If you have BCBSIL dental coverage, you may have received a second ID card. If so, share it with your dentist. Your new BCBSIL dental ID card makes it easy to verify all your dental benefits.

Have Questions?

Digital member ID cards are still pretty new, so you or your doctor’s office may have questions about how to use it. You can send us a secure message by logging into BAM or calling us at the customer service number listed on your member ID card.

*Feature only available for iOS

Originally published 2/10/2021; Revised 2022