You've Got Mail: Pharmacy Mail Order Service

Using a mail order pharmacy service can save you time, and maybe even money. It's convenient because your prescriptions are mailed right to you. That saves you a trip to the pharmacy.

You can enjoy home delivery from Express Scripts^® Pharmacy  with your Blue Cross and Blue Shield of Illinois pharmacy benefit.* The services delivers medicines safely and quickly via free shipping. It’s that easy.

With Express Scripts Pharmacy you can:

• Save up to 33% on your prescriptions
• Talk with a pharmacist 24/7

The Express Scripts Pharmacy mobile app offers added conveniences. Use the app to:

• Order medications
• Manage your prescriptions
• Track their delivery

When you need a new drug, tell your doctor to send the order to Express Scripts Pharmacy.  If it’s urgent, you can ask for a one-time fill at your local pharmacy.

Keep in mind, if you have more than one health plan, you can only use one for mail-order pharmacy benefits.

Learn more on Blue Access for Members^SM.

*For those with a Blue Cross and Blue Shield of Illinois (BCBSIL) HMO health plan, you may have additional in-network mail order pharmacies or other in-network retail pharmacies to fill your maintenance drug prescriptions. For all other members, you may be able to use other in-network retail pharmacies. Visit myprime.com to find a pharmacy or for more information. Check your plan materials for details. Or, you can call the customer service phone number on your Member ID card.

Express Scripts® Pharmacy is a pharmacy that is contracted to provide mail pharmacy services to members of Blue Cross and Blue Shield of Illinois (BCBSIL). The relationship between Express Scripts® Pharmacy and BCBSIL is that of independent contractors. Express Scripts® Pharmacy is a trademark of Express Scripts Strategic Development, Inc.

Originally published 6/19/2015, Revised 2019, 2021, 2023