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  • What Does “in-network” Mean?

    Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBIL member. Find more Health Care One…
    • https://players.brightcove.net/1084781253001/loG3xK6Dg_default/index.html?videoId=5828425122001
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  • Do I Need a Referral to See a Specialist?

    Looking to see a specialist aside from your primary care provider like Vanessa? Not to worry! Robert answers Vanessa’s question about which plan needs a referral to see a specialist. Learn more about the referral process. Find more Health Care One-to…
    • https://players.brightcove.net/1084781253001/loG3xK6Dg_default/index.html?videoId=5663419599001
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  • Coverage While Traveling

    We follow Marissa and her boyfriend as they travel out of state. While building up his courage to ask her a very important question, he gets nervous, fumbles and asks about his health care coverage abroad instead! As a Customer Advocate, Marissa answers…
    • https://players.brightcove.net/1084781253001/42a38afc-08e4-4fc4-85ff-d018ef03e6be_default/index.html?videoId=6029961468001
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  • Find a Doctor or Hospital Infographic

    Finding the right doctor or hospital can seem like a daunting task; but it doesn’t have to be. Working through these tips from Blue Cross and Blue Shield of Illinois (BCBSIL) will help you feel more confident about your decision. There are many reasons…
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