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  • How Do I Update my Communication Preferences?

    How Do I Update my Communication Preferences?

    Victor gets communications from Blue Cross and Blue Shield of Illinois that he may miss or not see because of where they're being sent. He doesn't check his email very often and needs to update his communication preferences. Find out what our customer...
    • 6813 Views
  • Manage My Condition

    Manage My Condition

    While out on a run, a BCBSIL Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother...
    • 3891 Views
  • Go Digital With the BCBSIL App

    Go Digital With the BCBSIL App

    Wish you didn’t get so much paper in the mail? Go digital and download the BCBSIL App now. The BCBSIL App is available for iPhone and Android users. To get the BCBSIL App, text * BCBSILAPP to 33633 or search for BCBSIL in the Apple App Store or Google...
    • 6263 Views
  • Use Member Rewards To Get Money Back

    Use Member Rewards To Get Money Back

    Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards. Find more Health Care One-to-One videos. Originally published 12/11/2020; Revised 10/19/2023
    • 4493 Views
  • Spanish Resources

    Spanish Resources

    Marissa’s dad, who is a native Spanish speaker, needs help managing the BCBS public website. As a Customer Advocate, Marissa shows her father how to switch the site to Spanish as well as advise him on how to find Spanish language information. Find...
    • 4997 Views

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