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  • What Questions Should I Ask My Doctor?

    Getting to know your new doctor can be a bit overwhelming or scary. But having an open and honest relationship with them means better care for you. Check out the advice that our customer advocate gives to Victor who just switched to a new health care…
    • https://players.brightcove.net/1084781253001/loG3xK6Dg_default/index.html?videoId=5828426252001
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  • What Does “in-network” Mean?

    Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBIL member. Find more Health Care One…
    • https://players.brightcove.net/1084781253001/loG3xK6Dg_default/index.html?videoId=5828425122001
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  • Where Can I Go If I Have Questions About My Health Coverage?

    Health insurance can be a bit confusing but we're here to help. From mobile applications to blogs, Vanessa gets the low-down in this video. Find more Health Care One-to-One videos. Originally published 12/11/2020; Video revised 6/2023
    • https://players.brightcove.net/1084781253001/default_default/index.html?videoId=5663453212001
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  • Manage My Condition

    While out on a run, a BCBSIL Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother to get…
    • https://players.brightcove.net/1084781253001/42a38afc-08e4-4fc4-85ff-d018ef03e6be_default/index.html?videoId=6029980787001
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  • Use Member Rewards To Get Money Back

    Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards. Find more Health Care One-to-One videos. Originally published 12/11/2020; Revised 10/19/2023
    • https://players.brightcove.net/1084781253001/loG3xK6Dg_default/index.html?videoId=6337931746112
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