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  • What is Connect?

    What is Connect?

    December 11, 2020
    During girls’ night out, Marissa and her friends discuss their desire to be healthier. As a Customer Advocate, Marissa shows them the Connect blog, a platform that offers articles on health and wellness, fitness and more. Register or log in to comment...
    • 1336 Views
  • How Do I Update my Communication Preferences?

    How Do I Update my Communication Preferences?

    December 11, 2020
    Victor gets communications from Blue Cross and Blue Shield of Illinois that he may miss or not see because of where they're being sent. He doesn't check his email very often and needs to update his communication preferences. Find out what our customer...
    • 2982 Views
  • Manage My Condition

    Manage My Condition

    December 11, 2020
    While out on a run, a BCBSIL Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother...
    • 1952 Views
  • Go Digital With the BCBSIL Mobile App

    Go Digital With the BCBSIL Mobile App

    December 11, 2020
    Wish you didn’t get so much paper in the mail? Go digital and download the BCBSIL Mobile App now. The BCBSIL App is available for iPhone and Android users. To get the BCBSIL App, text * BCBSILAPP to 33633 or search for BCBSIL in the iTunes App Store...
    • 3002 Views
  • Use Member Rewards To Get Money Back

    Use Member Rewards To Get Money Back

    December 11, 2020
    Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards. Find more Health Care One-to-One videos. Originally published 12/11/2020; Revised 10/19/2023
    • 2023 Views
  • Spanish Resources

    Spanish Resources

    December 11, 2020
    Marissa’s dad, who is a native Spanish speaker, needs help managing the BCBS public website. As a Customer Advocate, Marissa shows her father how to switch the site to Spanish as well as advise him on how to find Spanish language information. ...
    • 1902 Views
  • How Do I Read My Explanation of Benefits

    How Do I Read My Explanation of Benefits

    February 27, 2020
    Want to know about the forms you get in the mail that LOOK like a medical bill but aren't? Those explanations of benefits are important for understanding your coverage. Find more Health Care One-to-One videos.
    • 3028 Views

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