Provider Services Contact

Hello. I'm an attorney working with a social worker who is looking to be an in-network provider with BCBS IL. However, this process has taken about 3 months and she has not received any contract from BCBS IL.

Both the provider and I have called around and emailed the various emails provided on the network page. We have not heard back from anyone! Please let me know how I or the provider can talk to a representative live.

Good luck! We find it helpful to enter the date of birth INCORRECTLY 3 times. If you go to the link below, go to the right of the page (at the top) and click on "Eligibility and Benefits - IVR Caller Guide". On Page 5 if you are in blue, you will be unable to speak to a representative because "the IVR information should be sufficient". Choose any option in black and they swear you should be able to speak to anyone. No promises though! 

www.bcbsil.com/.../eligibility_benefits.html

Good luck! We find it helpful to enter the date of birth INCORRECTLY 3 times. If you go to the link below, go to the right of the page (at the top) and click on "Eligibility and Benefits - IVR Caller Guide". On Page 5 if you are in blue, you will be unable to speak to a representative because "the IVR information should be sufficient". Choose any option in black and they swear you should be able to speak to anyone. No promises though! 

www.bcbsil.com/.../eligibility_benefits.html