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Need information about how to contact provider services for questions about member benefits or claims.
I have called multiple bcbs phone numbers in attempt to speak with a live representative to get more information regarding a rejection response issued by home plan however I am not able prompt thru the automated system. Options listed on all phone calls are not matching my request. The automated system only always 2 options for Claims: adjust a claim or get claims address. I don't need either options I need to speak with someone to get clarification on message received.
Hello, If you could send us a private message, I can have someone help you with that. ~ Heather
Hello, The private message box is very slow to come up, it is still loading 10 min later
can someone reach out to me i have a pt that needs to be verified and I need a real person
Hello, If you could send us a private message, I can have someone from provider services help you. ~ Heather