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Need information about how to contact provider services for questions about member benefits or claims.
I'm calling the number that is listed on the BCBS Illinois website as provider customer service and it's just giving me a bunch of pre-recorded advertisements. What's up with that? Do you guys actually have a customer service line that we can call or do I need to PM y'all again to get someone to call me?
Hello, If you'd like to send us a private message we can ask our provider services team to call you to discuss how you can reach them. ~ Kayla