Provider Services Contact

I have tried every available avenue to get a person on the phone to no avail. I often need to speak to a PERSON regarding BCBS issues that can not be answered through IVR. It is INSANE that a provide is unable to contact your company directly. 

Hello, If you could send us a private message, I can have provider services give you a call. ~ Heather

If I have a question on benefits (Lately there has been a glitch saying that deductibles are 100% paid when nothing has been paid) I only get the "Transfer to a customer advocate is not available at this time. The automated system is now telling me that my ID numbers are not correct and can not be found. Why is it impossible to talk to an actual person? 

Hello, If you could send us a private message, I can have someone from provider services help you with this. ~ Heather

Hello, I have several claims that have been mailed to me that are made out to my address but for providers that are not this clinic--I raelly need to speak to someone to get informtion on how to proceed with these.  Thank you 

Hi Maria, I'm sorry you're having trouble reaching someone. If you could send us a private message, I can have someone from provider services give you a call. ~ Heather

How do I as a provider get through to a human.  I have questions on claim status based on what availity is showing and all I get is automated.  Terrible way to operate. BCBS used to be the best, now is the worst in customer service.

Hello, If you could send us a private message, I can have someone from provider services give you a call. ~ Heather

Hello,

I'm trying to contact someone at BCBS of IL as a provider, but the automated system does not let me transfer to a live representative. How can we get in contact with someone at BCBS of IL?

So there is no phone number for health care providers to call to speak directly to agents? I've tried all the numbers.