Provider Services Contact

Hello, I am a provider attempting to speak with a representative. I have been trying to reach a live representative for over an hour and I keep being told that "representative is not a valid option" or "a live representative is not needed". Is there any way to reach someone? I have tried going through multiple menu options, but to no avail. Please any help is greatly appreciated.

Hello! I need to talk to a live representative and I'm having a hard time reaching someone. Does anyone have a suggestion? Thank you! 

I too have been trying to reach a live representative for weeks to address denied claims and the same issue happened for me. I attempted to call through the member's line as well and was directed back to the automated self-help provider line. I have no idea how we are supposed to advocate for patients when we cannot speak to anyone. Frustrating indeed. 

I did claims adjustment option because I didn't have an option to enter patients info. I entered incorrect claim #, it brought me back to menu and I asked for representative and was transferred!

Thank you! I'm gonna try this now.

How do you reach a live representative?! I have a question about a denial we received and I can't get through to anyone! I tried going through my provider home plan and when they said they would transfer me to a live representative I got sent back to the same automated system with no help at all. This is so frustrating.