Provider Services Contact

I have already sent a private message to them and have had no response. 

It is literally impossible to get a real person on the provider line. I have tried multiple phone number and spoken to 2 people who say they cannot help me and just transfer me to the same place that repeatedly says speaking to a representative is not an option. If I cannot speak to a real person regarding the patients benefits and eligibility I will have to disappoint the patient and turn them away because their insurance is no help.

I am having the same issue. I HAVE to speak to someone a real person regarding a patients benefits and eligibility and they will not transfer me to a real person despite me calling 10 times and trying different methods to get to a real person. Its extremely frustrating and if I cannot get the needed information I will not be able to help this patient.  

Hello, If you could send us a private message, I can have someone check on your coverage for a virtual visit. ~ HC

No I need refills on my medications and my doctor appointment is not until Auguat 21, 2023 

I like to see a virtual doctor

How do I send a private message? I thought I had resolved the issue with Amy but it is not resolved after calling Medicare. I'm on hold again

Hi Jenn, I'm responding to you on your private message. ~ HC

Hello, I'm sorry you've had such a frustrating experience. If there's something we can help you with, please send us a private message. ~ HC

2 hours and 17 minutes and Amy picked up!. Wish me luck