Provider Services Contact

BCBSIL Connect Team 8 months ago

Need information about how to contact provider services for questions about member benefits or claims.

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0 joanbilas over 8 years ago

How can a provider get a hold of a BCBSIL rep when they have a question regarding the eob? - Joan
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0 BCBSIL Connect Team over 8 years ago in reply to joanbilas

Hi Joan. You can call (800) 972-8088 for information on an EOB. - Renee
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0 BCBSIL Connect Team over 2 years ago in reply to Meverett

Hi Meverett, If you'd like to send us a private message I can ask our provider services team to help you. ~ Kayla
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0 Meverett over 2 years ago in reply to BCBSIL Connect Team

Why would you do this? No one can get claim status through Availity on a regular basis and you make it impossible to contact someone who can help.
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0 BCBSIL Connect Team over 8 years ago in reply to joanbilas

Hi Joan, You are correct that this number no longer includes an option to inquire about claims. I do apologize for the confusion. If you would like to send us a private message with your phone number and the name of a person we can speak with we can have someone in our provider services area give you a call to discuss your EOB. ~ Kayla
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0 BCBSIL Connect Team over 8 years ago in reply to joanbilas

Hi Joan, You are correct that this number no longer includes an option to inquire about claims. I do apologize for the confusion. If you would like to send us a private message with your phone number and the name of a person we can speak with we can have someone in our provider services area give you a call to discuss your EOB. ~ Kayla
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Children

0 BCBSIL Connect Team over 2 years ago in reply to Meverett

Hi Meverett, If you'd like to send us a private message I can ask our provider services team to help you. ~ Kayla
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0 Meverett over 2 years ago in reply to BCBSIL Connect Team

Why would you do this? No one can get claim status through Availity on a regular basis and you make it impossible to contact someone who can help.
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Provider Services Contact