Have not received my insurance card or policy yet.

Question

Signed up for BCBS Medicare Supplement Insurance Plan F. Effective date was 12/8/2016. BCBS all ready deducted my first payment from my account on 12/28/2016. My insurance agent gave me a policy number, but I have not received my Insurance cards or my policy itself as of 1/3/2017. Who do I contact to get this resolved. I have upcoming doctors appointments, and they need to see my insurance card or cards. Just having a policy number does not help what soever in the doctors office and your Web Site is no help with this type of question or problem. Who or what do I do to get this problem resolved?

BCBSIL Connect Team · Answer

Hi David, ID cards are typically issued after the first payment has been processed so you should be receiving your cards any day now, if you have not already. You can also call (800) 624-1723 to check on the status of your cards. ~ Kayla

Larrison Rick · Answer

I have been a policy holder since 2016 of November have not received policy or my insurance card. I have prescriptions that need to be filled and can not get them filled, my boss has already inquired on this matter and still nothing what is going on???????

FAQs

Have not received my insurance card or policy yet.