Abbott Libre Glucose Monitor

Is the Libre Glucose Monitor a durable medical device? Do I have to obtain sensors from my prescription drug program?

  • Hello, If you could send us a private message, I'd be happy to have someone check on this for you. ~ Heather
  • In reply to BCBSIL Connect Team:

    I have the same question... seems I'm getting the run-around from BC/BS on this issue.

    I've been told that the monitor/sensors are durable medical devices, yet trying to find an actual durable medical device supplier is impossible. Even Abbot Labs only shows pharmacies as their sales point.

    What gives?
  • In reply to msegel:

    Hello, When you are searching in the provider finder, please choose the provider type of Durable Medical Equipment (DME) supplier when completing your search. ~ Heather
  • In reply to BCBSIL Connect Team:

    I'm sorry Heather, did you not comprehend the issue?
    (Must be a chat bot w canned responses)

    To make it simple...
    1) BC/BS says DME supplier would be free to me.
    2) BC/BS sent me an URL to list of DME suppliers.
    3) None of the DME suppliers that I contacted on the list carry Diabetic supplies...
    4) It is ridiculous for BC/BS to expect me to call over 100 suppliers to try and find one that carries diabetic supplies. BC/BS should know more about their approved suppliers, including those who no longer do business with them.
    5) My pharmacy carries this product. Yet for some reason the system won't allow it to be completely covered since I met my deductible. (Yes, ALL of it)

    Can you explain why my PPO plan doesn't cover this?
  • In reply to msegel:

    One of the pharmacists made a comment... that BC/BS has a deal w Bayer and prefers their metering system. Bayer doesn't offer a continuous monitor like the Freestyle Libre system. Wonder if the comment from pharmacist is true?
  • In reply to msegel:

    If you would like to send us a private message I can have someone check on your benefits and which providers would be able to provide your diabetic supplies. ~ Heather

  • In reply to BCBSIL Connect Team:

    Well that's what I am already doing.

    Here's a suggestion.
    BC/BS can easily determine the number and percentage of their customers have been diagnosed / coded with diabetes. (Type 1 and 2) They can then decide if it makes sense to actually have a web page / web document that details what is covered by plan as well as DME suppliers that carry diabetic supplies. (Its a simple set of matrices) This will save everyone time.