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Need information about how to contact provider services for questions about member benefits or claims.
Hello. I'm an attorney working with a social worker who is looking to be an in-network provider with BCBS IL. However, this process has taken about 3 months and she has not received any contract from BCBS IL.
Both the provider and I have called around and emailed the various emails provided on the network page. We have not heard back from anyone! Please let me know how I or the provider can talk to a representative live.
My secret tip to speak to a live rep is to call Provider Services (800-972-8088 is the number I use). When asked for the patient's DOB, enter it incorrectly three times. After the third time, the automated system will transfer you to a live representative. I hope this helps!