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I need to speak with a provider network consultant. I am a provider located in Cook County, IL and need a copy of our contract with BCBS. I have reached out several times to both ProviderRelations@bcbsil.com and ChicagoMetro@bcbsil.com but have not heard back. Is there a direct number I can call or a different way to reach a live person? Thank you!
Hello, I'm responding to you on your private message. ~ Heather
Hi Jasmina, Unfortunately we do not have a way to schedule a phone call. You will need to leave a message at that phone number and they will return you call. It can take up to 10 business days for a return phone call, however if they aren't able to reach you, they will leave a voicemail with their call back information. You can also reach out to Provider Relations by email at ProviderRelations@bcbsil.com for credentialing issues as well. ~ HC
Hi, I have been trying so hard to find a way to talk to a BCBS representative about credentialing and processing claims when it comes to telehealth work which involves more than 1 state. I need to talk to someone who has these answers as BCBS has been sending me all over the place and I have been unable to reach anyone through 217-862-5410 number. Is there a way to schedule a time to talk to someone as I don't want to risk a representative calling me during work hours and having to go through the same long process of leaving a voicemail and then to hope that I can pick up when someone finally gets to my voicemail. Please, assist, Jasmina
Hello, You will need to speak with provider relations about this. You can reach them by email at ProviderRelations@bcbsil.com or by calling 217-862-5410. ~ HC
KIndly respond My tel is 773/348 7003
can I have your phone #? I have tried to complete the join network form, but I cannot for ? reason. It is now 4 months with no reponse for help. R. Abrams, MD