I need to speak with a provider network consultant!

I need to speak with a provider network consultant. I am a provider located in Cook County, IL and need a copy of our contract with BCBS. I have reached out several times  to both ProviderRelations@bcbsil.com and ChicagoMetro@bcbsil.com but have not heard back. Is there a direct number I can call or a different way to reach a live person? Thank you!

Parents
  • Hi, I have been trying so hard to find a way to talk to a BCBS representative about credentialing and processing claims when it comes to telehealth work which involves more than 1 state. I need to talk to someone who has these answers as BCBS has been sending me all over the place and I have been unable to reach anyone through 217-862-5410 number. Is there a way to schedule a time to talk to someone as I don't want to risk a representative calling me during work hours and having to go through the same long process of leaving a voicemail and then to hope that I can pick up when someone finally gets to my voicemail. Please, assist,
     
    Jasmina 

  • Hi Jasmina, Unfortunately we do not have a way to schedule a phone call. You will need to leave a message at that phone number and they will return you call. It can take up to 10 business days for a return phone call, however if they aren't able to reach you, they will leave a voicemail with their call back information. You can also reach out to Provider Relations by email at ProviderRelations@bcbsil.com for credentialing issues as well. ~ HC

Reply
  • Hi Jasmina, Unfortunately we do not have a way to schedule a phone call. You will need to leave a message at that phone number and they will return you call. It can take up to 10 business days for a return phone call, however if they aren't able to reach you, they will leave a voicemail with their call back information. You can also reach out to Provider Relations by email at ProviderRelations@bcbsil.com for credentialing issues as well. ~ HC

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