Get answers to frequently asked questions.
Log in to our community to ask questions, rate articles, comment and more.
We received a payment and Provider Claim Summary that states there was a Previous payment made on the claim. We have not received that previous payment, and I need further information regarding that payment. We are an Out of State Provider, in network with our local blue, but we do not have access to BCBS IL via Availity. Help please?
Hi Nyia, If you could send us a private message, I can have provider services help you with this. ~ Heather
I am a provided having the exact same problem. My BCBS network say I had to contact you directly. I have been trying to call the provider number for 2 days, Please help.