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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    My granddaughter (Age 8) received a bill today from Walgreens for a flu shot she received last year - 10/11/2022. Original billed - $66.99 Balance Due - $44.99. I thought that adolescent flu shots were covered in full with no copayment. 0

    1521 views
    1 reply
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    I would like to regularly attend a health club in order to keep a healthy lifestyle. Would BCBlS of IL pay for the membership..? 0

    3503 views
    3 replies
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    Can I please have someone reach out to me to do a prior authorization for a consult, it's literally been impossible 0

    1490 views
    1 reply
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    How do I change the address on my account? I called the number on the back and they said my employer needs to call to change the address for me. Who do they call? 0

    2225 views
    2 replies
    Latest over 2 years ago
    by kpet4851
  • Not Answered

    How do I find out if Saxenda is covered 0

    3065 views
    3 replies
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    Well On Target Fitness 0

    2735 views
    1 reply
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    What does EPO stand for? 0

    1564 views
    1 reply
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    1.How can I schedule a doctor's appointment? 2. I need to change my address. What should I do? 0

    4254 views
    3 replies
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    Fee schedule changes 0

    2536 views
    3 replies
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    PDFs of my explanation of benefits 0

    2769 views
    3 replies
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    Is the website down? I am unable to access the Claim Center when I log into bcbsil member website. It also states that I cannot view my spending. 0

    1617 views
    1 reply
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    Who can I talk to in regards to getting a refund returned 0

    1402 views
    1 reply
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    How do I get in touch with live rep 0

    2611 views
    3 replies
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Suggested Answer

    do you have otc benefits 0

    5002 views
    5 replies
    Latest over 2 years ago
    by Bruno Ogrodny
  • Not Answered

    I live in Missouri and my employer is in Illinois. 0

    2007 views
    1 reply
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    Change home address 0

    2502 views
    3 replies
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    How do I submit a super bill from my therapist for reimbursement? 0

    14716 views
    7 replies
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    My DR recommended I get the shingles vaccination. Is it covered under my insurance 0

    1455 views
    1 reply
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    Provider coming up out of network 0

    1377 views
    1 reply
    Latest over 2 years ago
    by BCBSIL Connect Team
  • Not Answered

    How much of my deductible do I have left to pay 0

    1762 views
    1 reply
    Latest over 2 years ago
    by BCBSIL Connect Team
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