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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Answered

    Does my insurance cover the weight loss drugs? My BMI is over 30 and my blood work shows high cholesterol. 0

    150 views
    2 replies
    Latest 7 days ago
    by Asheyea33
  • Not Answered

    Why are active license providers being denied in the credentialing process for the reason credentialing team "cannot find the active license" 0

    91 views
    1 reply
    Latest 7 days ago
    by BCBSIL Connect Team
  • Not Answered

    I'm having problems registering because I have not received my insurance cards 0

    82 views
    1 reply
    Latest 7 days ago
    by BCBSIL Connect Team
  • Not Answered

    Auto Bill Pay 0

    61 views
    1 reply
    Latest 10 days ago
    by BCBSIL Connect Team
  • Not Answered

    How do I find my member ID # without the welcome letter or ID card (both of which I'm not sure I ever actually received)? 0

    4174 views
    8 replies
    Latest 10 days ago
    by BCBSIL Connect Team
  • Not Answered

    Member ID and Prescriptions 0

    73 views
    0 replies
    Started 13 days ago
    by noahsollers
  • Not Answered

    Am I covered if I travel outside the US? If so, where can I find details? 0

    100 views
    1 reply
    Latest 13 days ago
    by BCBSIL Connect Team
  • Not Answered

    Member ID Issue 0

    139 views
    1 reply
    Latest 13 days ago
    by BCBSIL Connect Team
  • Not Answered

    what is my coverage on 911 calls? 0

    108 views
    1 reply
    Latest 18 days ago
    by BCBSIL Connect Team
  • Not Answered

    I need to speak with a provider network consultant! 0

    5259 views
    11 replies
    Latest 20 days ago
    by BCBSIL Connect Team
  • Not Answered

    My plan started already but I never received a welcome letter nor my id cards. I need the group number and member id. Thanks. 0

    3732 views
    10 replies
    Latest 24 days ago
    by BCBSIL Connect Team
  • Not Answered

    how can i find the participating status to members plan? 0

    132 views
    1 reply
    Latest 25 days ago
    by BCBSIL Connect Team
  • Not Answered

    Hello, we stopped receiving our ERAs into our clearinghouse, but are still receiving payments. How do we get out ERAs back into our clearing house. 0

    171 views
    3 replies
    Latest 26 days ago
    by BCBSIL Connect Team
  • Not Answered

    I'm wondering why my Minixidil refill was not approved. 0

    110 views
    1 reply
    Latest 26 days ago
    by BCBSIL Connect Team
  • Not Answered

    COBRA 0

    539 views
    3 replies
    Latest 28 days ago
    by BCBSIL Connect Team
  • Not Answered

    I had an ultrasound before my BCBS coverage had officially started. Later, my coverage start date was adjusted, and now the procedure date falls within my covered period. 0

    201 views
    1 reply
    Latest 1 month ago
    by BCBSIL Connect Team
  • Not Answered

    Billing for 90 day global after cataract surgery 0

    167 views
    2 replies
    Latest 1 month ago
    by BCBSIL Connect Team
  • Not Answered

    Why is Duly healthcare charging 800 dollars plus for prevnar! This is why people can’t afford healthcare.Exhorbitant charges.I gave these losers a chance to go to a pharmacy and these pigs said no do it here.Why do you allow these losers to over charge(10 0

    184 views
    1 reply
    Latest 1 month ago
    by BCBSIL Connect Team
  • Not Answered

    Wrong email when making account 0

    184 views
    1 reply
    Latest 1 month ago
    by BCBSIL Connect Team
  • Not Answered

    I do not have my card yet and need my ID number 0

    291 views
    1 reply
    Latest 1 month ago
    by BCBSIL Connect Team
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