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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    i want to cancel my well on target fitness membership 0

    2057 views
    3 replies
    Latest 1 month ago
    by BCBSIL Connect Team
  • Not Answered

    How do I find out if my insurance is still active 0

    281 views
    1 reply
    Latest 1 month ago
    by BCBSIL Connect Team
  • Answered

    Provider Services Contact 0

    178604 views
    311 replies
    Latest 1 month ago
    by mgarbis3
  • Not Answered

    We received a deposit to our bank from BCBS IL, but we did not receive an EOB. Cannot find EFT ref # on bank transaction details 0

    224 views
    1 reply
    Latest 1 month ago
    by BCBSIL Connect Team
  • Answered

    Setting up BCBSIL account, accidentally entered the wrong email address. Now, I can't access my account or receive any verification emails. how do I fix this? 0

    1463 views
    5 replies
    Latest 1 month ago
    by BCBSIL Connect Team
  • Not Answered

    I need to do a name change 0

    2807 views
    3 replies
    Latest 1 month ago
    by BCBSIL Connect Team
  • Not Answered

    is massage therapy covered 0

    388 views
    2 replies
    Latest 1 month ago
    by Sofia_villa
  • Not Answered

    Is the payment portal down? 0

    1675 views
    5 replies
    Latest 1 month ago
    by BCBSIL Connect Team
  • Not Answered

    How do I find my ID number, since I have not received my insurance card via mail? 0

    350 views
    1 reply
    Latest 1 month ago
    by BCBSIL Connect Team
  • Not Answered

    Does BCBSIL cover travel costs if I need to travel to a different state for surgery? 0

    122 views
    0 replies
    Started 1 month ago
    by beatrice
  • Not Answered

    Where can I get a copy of my loss of coverage letter for when i turn 26 and age off of my parent's BCBS health insurance plan? It needs to be on BCBS letterhead. 0

    417 views
    1 reply
    Latest 1 month ago
    by BCBSIL Connect Team
  • Not Answered

    Is weight loss medication covered or is there a stipulation that you have had to been in a weight loss program for some length of time? Doctor prescribed Wegovy but was denied by insurance. 0

    543 views
    1 reply
    Latest 1 month ago
    by BCBSIL Connect Team
  • Not Answered

    How do I create an account without the sign in information on my card. I haven't received it yet and my employer hasn't been able to update it for me. 0

    1973 views
    6 replies
    Latest 2 months ago
    by ShawHuW
  • Not Answered

    Hello I have been waiting for my member ID cards in the mail for some time and they have not come. How do i get my ID so i can get cards ? 0

    986 views
    6 replies
    Latest 2 months ago
    by BCBSIL Connect Team
  • Suggested Answer

    hi i lost my insurance card, can i have a new one +1

    3858 views
    5 replies
    Latest 2 months ago
    by Derek Fields
  • Not Answered

    I have a group number but need id # 0

    390 views
    1 reply
    Latest 2 months ago
    by BCBSIL Connect Team
  • Not Answered

    Best Hands Free Wearable Breast Pump for Working Moms 0

    452 views
    1 reply
    Latest 2 months ago
    by BCBSIL Connect Team
  • Suggested Answer

    How do I find my member ID # without the welcome letter or ID card (both of which I'm not sure I ever actually received)? 0

    7835 views
    15 replies
    Latest 2 months ago
    by BCBSIL Connect Team
  • Not Answered

    Lost insurance card. Can't register to BCBS 0

    382 views
    1 reply
    Latest 2 months ago
    by BCBSIL Connect Team
  • Not Answered

    Please help! All my claims are getting denied. Which form do I have to fill out to upload my rendering NPI to my provider file? Also how do I upload it? 0

    1647 views
    3 replies
    Latest 2 months ago
    by BCBSIL Connect Team
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