Questions And Answers - Ask BCBSIL - Connect Community

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

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FAQs

Do You Have One of These Common Questions?

Can you please just tell me how to change my billing address without me PM you? It is urgent and I can't seem to get an answer from the customer service hotline or from your PM service. PLEASE just reply with the steps on how to change my address. 0

I lost my card and i don't believe I am registered on line yet to get in the system. Can you please help me? 0

Can you send me a replacement card please? 0

can not get s/w rep for patient 0

Submit a claim by FAX 0

is there a way to obtain a members ID if I don't have it? 0

Second Level Appeal 0

If the covid test I get done is denied. How can I seek reimbursement? 0

Covid testing denied- and was told okay by customer service. 0

Wrong birth date +1

Does anyone know if the Joint Active Systems EZ device is covered by BCBSIL? 0

Genetic testing 0

BCBSIL HMO breast pump coverage 0

I have my group number but not my member ID. I need a card...how do I proceed? 0

I wanted to know what breast pumps are covered under my BCBSIL HMO plan? 0

I want to know how I can cancel my membership to the Wellon Target gym membership? 0

how can i see my eob's for 2020 0

How do I attach a medicare EOB on availity? 0

I am calling for a provider's office about missing payments on claims and am completely unable to get through to someone about medicare crossover claims. 0

How can I check what rate a claim paid at? 0