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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    I was wondering if BCBS covers a septoplasty for breathing purposes? I had a septo/rhinoplasty done back in 2011 and something went horribly wrong. A recent ENT doc said everything inside collapsed. Is this surgery covered at all? 0

    12620 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    Out of the country, have not paid insurance. 0

    1814 views
    0 replies
    Started over 10 years ago
    by nandie
  • Not Answered

    What is BCBS policy on upfront collections for BlueEdge Products 0

    5040 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    ARICA - Autism insurance 0

    2098 views
    0 replies
    Started over 10 years ago
    by lac2
  • Not Answered

    Is speech services covered for a 6 years old child? 0

    1739 views
    0 replies
    Started over 10 years ago
    by Lyn2006
  • Not Answered

    Is lice treatment covered? 0

    15377 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    Summary of Benefits vs. Policy language 0

    12801 views
    7 replies
    Latest over 10 years ago
    by CCJP
  • Not Answered

    preventive care services 0

    4208 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    Customer Service 0

    5355 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    Anthem Cyber Attack 0

    1655 views
    0 replies
    Started over 10 years ago
    by sforthr13
  • Not Answered

    Policy change 0

    3146 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    I called customer assistance around October 16 and they said they would audit my claim that I had reached my deductible of $5200, yet I was being billed beyond that. claim # 1-5473526792. No response in over 90 days. Help. 0

    4511 views
    2 replies
    Latest over 10 years ago
    by mwbrechler
  • Not Answered

    TORS For Sleep Apnea 0

    3396 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    I had a physical therapist's front desk person neglect to tell me that I was not in their network (just said I was covered, which I assumed meant all was well). What should I do ? 0

    3254 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    Is Acupuncture covered under my Blue Precision Platinum HMO policy? 0

    7957 views
    2 replies
    Latest over 10 years ago
    by pikas323232
  • Not Answered

    I lost my IDcard how can I get another one 0

    4242 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    I am over 65 and recently released from my job. I have been told Cobra will cover me for 6 months at my same premium rates. As my employer's healthcare provider, will you provide the same or reduced coverage under Cobra? 0

    3514 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    I'm looking for a job in the health care field can you help? 0

    3359 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Answered

    Medicare as secondary....is it necessary when you are an ESRD patient? 0

    3396 views
    1 reply
    Latest over 10 years ago
    by BCBSIL Connect Team
  • Not Answered

    Request for a paid fee prior to surgery. 0

    4822 views
    2 replies
    Latest over 10 years ago
    by may5health
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