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Find A Doctor Or Hospital In Your Network.
The same procedure performed in the same area by different providers can differ greatly in cost. So, you may save money by talking to a BVA first. You may also be unsure exactly why your doctor ordered the test. A BVA can help explain that.
How BVA Works
A BVA can help you with:
They can also help with contacting providers for many health issues, such as:
It’s Easy to Talk to a BVA
Just call the Customer Service number found on your member ID card and ask to speak to a Benefits Value Advisor.
In addition, you can find the BVA toll-free number in the BCBSIL App. From the dashboard, tap Contact.
You can even start a live chat with an advisor -- day or night -- right from our mobile app. Just follow these steps:
Originally published June 5, 2018
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