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Find A Doctor Or Hospital In Your Network.
The same procedure performed in the same area by different providers can differ greatly in cost. You may save money by talking to a BVA first. You might also be unsure exactly why your doctor ordered the test. A BVA can help explain that, too.
A BVA can help you:
They can also contact providers for many health issues, including:
Just call the Customer Service number on your member ID card and ask to speak to a Benefits Value Advisor.
In addition, you can find the BVA toll-free number in the BCBSIL App. From the dashboard, tap Contact.
You can even start a live chat with an advisor - day or night - right from our mobile app. Just follow these steps:
Originally published 6/52018; Revised 2020, 2022
Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
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