Get News & Updates Directly To Your Inbox
Download the BCBSIL App. Your coverage information in the palm of your hand.
Find A Doctor Or Hospital In Your Network.
The same procedure performed in the same area by different providers can differ greatly in cost. You may save money by talking to a BVA first. You might also be unsure exactly why your doctor ordered the test. A BVA can help explain that, too.
A BVA can help you:
They can also contact providers for many health issues, including:
Just call the Customer Service number on your member ID card and ask to speak to a Benefits Value Advisor.
In addition, you can find the BVA toll-free number in the BCBSIL App. From the dashboard, tap Contact.
You can even start a live chat with an advisor - day or night - right from our mobile app. Just follow these steps:
Originally published 6/52018; Revised 2020, 2022
Hello