We don’t want you to miss important health care updates. So make sure to opt in to receive text messages from us.

You can get:

• Claim status notification: Receive notifications when claims are processed.
• Saving opportunities: Get timely notices to help you choose cost-effective care services.
• Health and wellbeing: Get information about our wellness programs.
• Member feedback: You’ll get opportunities to give input on your experience with us and request improvements.

Opting in to receive information by text is easy. Use one of the following options. You’ll need your member ID card.

Option 1
If you are registered for a Blue Access for Members^SM account, log in to BAM, and:

1. Go to the Preferences page and enter your mobile phone number.
2. Check your text messages. You will receive one from us, confirming that you’re opted in.

Option 2
If you are not a registered BAM member, you can opt in to receive text messages using our communications preferences page.

Option 3
You can use the BCBSIL mobile app. Download our free app in English or Spanish from the Apple App Store  or Google Play.  Then log in and:

1. Tap Settings.
2. Tap Contact Information and add your cellphone number.
3. Tap Plan Notifications and check the boxes next to Text Message to select the types of notifications you want to receive.

For more information, visit our text messaging page.

*Message and data rates may apply. Terms & Conditions and Privacy Policy.

Originally published 9/2/2021; Revised 2024