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This article is intended for HMO members enrolled in an employer health insurance plan.
To learn how you can get the most out of your BCBSIL HMO health plan, log in to Blue Access for MembersSM. Go to the Coverage section and select Coverage and Benefits from the drop-down menu. Then click the Member Rights and Responsibilities link.
You can also find a summary of your rights and responsibilities in the HMO Member Handbook.
If you would like to request a copy of this handbook or have any questions, call the customer service number on your member ID card.
Originally published 6/11/2020; Revised 2022, 2023, 2024
Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
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