Population Health: Strategies that Benefit Our Members

Population Health has been described as “the overall health of a group of people.” At Blue Cross and Blue Shield of Illinois (BCBSIL), we use different types of partnerships to improve the overall health and well-being of our members.

We identify and review your needs throughout your health care journey and connect you with the right programs and services.

How Do We Do That?

We provide patient support and clinical support.

Patient Support
We provide patient support by looking at your needs and providing programs, services and activities based on them. Our four main areas of focus are:

1. Keeping you healthy
2. Managing your health if you are at high risk for developing health problems
3. Keeping you safe
4. Managing your health if you have multiple chronic illnesses

Clinical Support
We provide clinical support by:

1. Offering case management services to your doctor if you have complicated health needs
2. Identifying your health risks and educating you about healthier lifestyles

We assess our population health efforts by asking members how effective we are in helping them maintain their health. We use the members’ responses to see how we’re doing and find ways to improve our programs.

Originally published 2/12/2020; Reviewed 2022, 2023