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This article is intended for HMO members enrolled in an employer health insurance plan.
UM is a tool that helps us make sure your care, services and benefits are right for you. UM decisions are based on medical need.
Our staff can provide the following services when you want information about the UM process and the authorization of care.
The more information you have about your medical care, the better you can manage your care. Using the resources available to you can help.
If you have questions, call the customer service number on your member ID card.
Originally published 7/2/2020; Revised 2021, 2022, 2023
Jerald - you can call the number on the back of your member id card or send us a private message & we will review your benefits. - HeatherA
Michelle - Hello, You will need to log in to your Blue Access for Members account in order to see your claims. You can create an account by going to https://members.hcsc.net/wps/portal/bam and clicking New Member? Register Now. - HeatherA
i need to check claim status
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