We Use a Variety of Methods to Get You the Information You Need

We Use a Variety of Methods to Get You the Information You Need

Blue Cross and Blue Shield of Illinois (BCBSIL) uses several methods to send information to keep you informed about your health care.

BCBSIL may provide information by:

  • Fax.
  • Email.
  • Phone.
  • Messages to your mobile device.
  • Mail: We will mail materials to you if you do not have any other way to get notifications.
  • Website/online: If information is posted online, we will also let you know about the posting through one of the methods above.

Whatever method we use, our goal is to keep you informed and make it easy for you to actively participate in your health care.

Get information about your coverage any time.

Blue Access for MembersSM is a secure portal available at your fingertips anytime. Don’t know what your copayment is? Check the My Coverage tab. Need to find a doctor? Use Provider Finder® to find one in your network. Questions about a claim? Check your Explanation of Benefits. Access all of this and more anytime you need it.

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